Identity & Requirements
Do I need to verify my identity to use Spike?
Yes. Identity verification (KYC) is required for all users to comply with the regulations of our partner banks and trading platforms. During onboarding, you’ll complete: A government-issued ID check with liveness detection (Optional during ...
What is Proof of Address and why is it needed?
Proof of Address (PoA) is a document confirming your residential address. It’s required by partner banks and trading platforms to meet regulatory standards. Commonly accepted documents include: Utility bill Bank statement Government-issued tax letter ...
What happens if I skip Proof of Address during onboarding?
You’ll still be able to open a MatchMove account under Simplified Due Diligence (SDD), but with limited access: You’ll get a card with basic spending limits You won’t receive named IBAN or SWIFT deposit details Access to some partners (e.g. Monfi) ...
Why am I being asked for additional documents?
In some cases, you may be asked to complete Enhanced Due Diligence (EDD) based on your profile, usage, or partner requirements. You might be asked to provide: Source of Funds or Source of Wealth documentation Business-related documents (for business ...
How does Spike ensure compliance?
Spike is not a regulated financial institution. We operate as a technology platform under Andromeda Bridge Corporation Limited, a company incorporated in Gibraltar. All financial services — including account issuance, payments, and card services — ...