What happens if I skip Proof of Address during onboarding?
You’ll still be able to open a MatchMove account under Simplified Due Diligence (SDD), but with limited access:
You’ll get a card with basic spending limits
You won’t receive named IBAN or SWIFT deposit details
Access to some partners (e.g. Monfi) will be restricted
To unlock full access, upload your PoA in the Action Centre section of the app.
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What is Proof of Address and why is it needed?
Proof of Address (PoA) is a document confirming your residential address. It’s required by partner banks and trading platforms to meet regulatory standards. Commonly accepted documents include: Utility bill Bank statement Government-issued tax letter ...
Do I need to verify my identity to use Spike?
Yes. Identity verification (KYC) is required for all users to comply with the regulations of our partner banks and trading platforms. During onboarding, you’ll complete: A government-issued ID check with liveness detection (Optional during ...