Managing Funds
How do I deposit funds into Spike?
To deposit funds, you must first connect a partner bank and link an eligible bank account. Steps: Tap Deposit on your Spike Dashboard Select a linked bank account View available deposit methods (e.g. SWIFT, SEPA, Faster Payments) Follow the ...
Can I fund my Spike account from another bank?
Yes. You can send funds from an external bank to a linked partner bank account using the payment details provided in the app. Important conditions: The deposit must be made from a bank account in your name (third-party payments are not supported) The ...
How do I transfer funds to and from a trading platform?
Once funds are available in a linked bank or platform account: Tap Transfer in the Spike Dashboard Select the source account (bank or platform) Choose the destination (platform or bank) Enter the amount and confirm Transfers between linked accounts ...
How do I withdraw funds to an external bank account?
To withdraw funds to an external bank account: Transfer funds from your linked platform account to a linked bank account Tap Withdraw in the Dashboard Select the bank account you want to withdraw from Follow the withdrawal instructions ? Withdrawals ...
How long do deposits, transfers, or withdrawals take?
Processing times depend on: The selected payment method (e.g. SWIFT, SEPA, Faster Payments) The cut-off times and processing hours of the chosen partner bank Transfers between linked bank and platform accounts are usually processed in near real-time.
Why hasn’t my deposit or withdrawal arrived yet?
If your transaction hasn’t arrived: Confirm that all payment instructions were followed correctly (especially reference codes) Check if the payment method was appropriate (e.g. SEPA for EUR, SWIFT for USD) Review estimated processing times and check ...
Can I transfer between two trading platforms?
No. Spike only supports transfers between linked bank accounts and linked trading platform accounts. To move funds between two trading platforms: Transfer from Platform A to a linked bank account Then transfer from the bank account to Platform B This ...
Can I fund my Spike Card using my trading platform account?
Yes. If you’ve linked a trading platform and a MatchMove bank account, you can transfer USD from your trading account to the linked MatchMove account. Your Spike Card is funded via your MatchMove balance, so funds will be immediately available for ...