What should I do if my card is lost, stolen, or compromised?
If you suspect any issue with your card:
Open the Card tab in the app
Tap Freeze Card to immediately block usage
Tap Report Issue to contact Support and request a replacement
Your funds remain secure in your MatchMove account until the issue is resolved.
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What is the Spike Card?
The Spike Card is a business debit card linked to your MatchMove account — a trusted banking partner of Spike. It allows you to spend fiat funds available in your linked MatchMove account. It’s designed for traders and businesses who need fast, ...
How do I fund my Spike Card?
The Spike Card is funded from your linked MatchMove account. To load funds: Transfer USD from a linked trading platform or external bank account into your MatchMove account Your Spike Card will reflect the updated balance immediately ? Tip: Your ...
Where can I use the Spike Card?
The Spike Card can be used anywhere cards from the issuing partner (e.g. Mastercard) are accepted — including: Online purchases In-store transactions Supported ATMs (where applicable) It’s suitable for: Marketing and advertising spend Payments to ...
Are there any fees for using the Spike Card?
Currency conversion and cross-border fees apply, along with potential ATM withdrawal charges. All applicable fees set by the issuing partner (MatchMove) are clearly displayed in the app after completing a transaction. ? We recommend reviewing the ...
Are there spending limits on the Spike Card?
Yes. Spending limits are based on: Your account verification level Terms set by the issuing partner (MatchMove) To view your limits, go to the Card section in the app. Note: Users who skip Proof of Address will have lower card limits Business users ...