Spike | Help Center

Help Center
About Spike
Learn what Spike is, who it’s for, and how it simplifies fiat transfers across banks and trading platforms.
Getting Started
Start using Spike: set up your account, verify your identity, and connect to partner banks and trading platforms.
Banks & Platforms
Link and manage your bank and platform accounts to move fiat seamlessly between them.
Deposits, Transfers & Withdrawals
Move fiat between your bank and trading platform accounts, deposit or withdraw funds, and manage transfers using Spike.
Spike Card
Spend directly from your connected accounts with the Spike Card. Learn how to activate, fund, and manage it.
Verification & Compliance
Verify your identity, complete compliance steps, and unlock full access to Spike’s features.
Business Accounts
Learn how to open, verify, and manage a Spike account for your business, trading firm, or desk.
Partner with Spike
Learn how to partner with Spike as a bank or trading platform. This section covers partnership types, benefits, and integration options.

Recent Articles
Is Spike a bank or trading platform?
No. Spike is neither a bank nor a trading platform. Spike is a technology platform that connects you to both — enabling you to open or link accounts with partner banks and trading platforms. Once connected, you can manage your fiat funds and move ...
Who can partner with Spike?
Spike partners with: Banks that offer fiat accounts to crypto-native clients Trading platforms that want to offer faster, easier fiat deposits and withdrawals Payment providers supporting SEPA, SWIFT, Faster Payments, or cards We focus on building a ...
What are the benefits of partnering with Spike?
Partners gain: Access to a growing user base of fiat-active traders Increased trading volume through faster fund availability Cross-promotion and in-app discoverability Seamless onboarding flows for mutual users Reduced support overhead through ...
How does integration work?
Integration is lightweight and flexible. Depending on your systems, integration can happen via: API access (account issuance, transfers, balance checks) SFTP / batch processing (for banks with manual ops) UI-based connections (e.g. trading platforms ...
How long does it take to go live?
Most partners can be onboarded and live within 2–4 weeks, depending on the complexity of the integration. We provide a clear implementation guide and technical support throughout the process.

Popular Articles
How is Spike different from a wallet?
Spike is not a crypto wallet and does not store or hold your assets. Wallets are designed to hold cryptocurrencies and may allow you to send or receive digital tokens directly. Spike, by contrast, is a fiat-focused platform that connects your ...
Does Spike support businesses or institutional users?
Yes. Spike supports both individual and business users, including trading firms, prop desks, and financial operators. Business users can onboard with company documentation and gain access to higher transfer limits, additional partner banks, and ...
Who are Spike’s partners?
Spike works with licensed and crypto-friendly partner banks such as MatchMove, Monfi, Moneff, and InCore. On the trading side, we currently support Bitfinex, with more platforms being added soon. Partner availability depends on your country of ...
Can I use Spike to transfer or store cryptocurrency?
No. Spike is focused exclusively on fiat fund flows. We do not support crypto custody, crypto-to-fiat conversion, or crypto trading. All crypto operations are handled by your connected trading platforms.
Who can use Spike?
Spike is designed for active traders, proprietary trading desks, and operational teams at trading platforms who need to manage fiat liquidity efficiently. If you need to move funds between your bank and trading accounts quickly, reliably, and with ...

Help Center